Remote capabilities have become vital for companies navigating today’s technology landscape. Whether it’s giving an employee access to documents as they work away from the office, or an IT technician who needs to remotely connect to a server to troubleshoot problems, providing remote access for employees is now commonplace.
As security installation companies continue to contend with manpower issues, including finding qualified technicians, improving operational efficiencies is of utmost importance. Remote capabilities can help bridge that gap by enabling security installers to streamline processes, preprogram devices, and update configuration files for future use.
Aiphone’s newly launched Remote Programming Service for its IX Series intercom system provides added value to security installers by helping them to become more efficient and improve their bottom line.
Preprogram Intercom Stations Offsite
IP intercoms require customization to ensure connectivity between door stations and other devices, such as access control and video surveillance systems. Being able to configure a system prior to arriving at a customer location can streamline the process, enabling technicians to program the intercom and troubleshoot problems before arriving at the customer site. When most of the programming work, if not all, can be accomplished offsite, the program files are ready to install when the technician arrives at the customer location, saving time spent in the field.
Step-by-step Programing Guide
As security devices move from plug-and-play systems to more sophisticated levels, security professionals need additional resources to ensure they have the programming and installation know-how. A step-by-step programming guide helps to simplify that process and takes the guess work out of what to do next.
Using an intuitive guide, installers are walked through the process to edit system information, network settings, and call settings. This can include adjusting which stations are visible to other door stations within the system and enabling or disabling door release capabilities for specific stations.
Create and Store Program Files
Locating and accessing program files can sometimes be a challenge, especially if that file resides on an employee’s computer or doesn’t follow a standardized naming format. With Remote Programming Services from Aiphone, all program files are stored in a central location in the cloud and become accessible to anyone with an Aiphone QuikSpec account. Centralizing storage makes it easier for installers to access files before they arrive onsite for installation, or to locate files for future programming needs.
There is little question that time is money, and in the security service industry that is especially true. The ability to access data from anywhere, at any time has become paramount for businesses to successfully and efficiently operate in the 21st century and beyond.
Learn more about Remote Programming Services at Aiphone.com
