THE SCENARIO:
Management of a 600-unit senior living center was looking for an entry security and communication solution for their elderly residents. They were focused on keeping everyone safe, active, and healthy. Daily excursions were sponsored to frequent local malls, art centers, and parks. Residents were also involved with community dining and on-site activities.
Personnel at the center would always leave the doors unlocked and an employed concierge would receive packages and greet visitors during normal hours on weekdays. During off hours and weekends, the doors were locked so visitors were required to call residents directly to request building access.
THE SOLUTION:
The senior living center selected an IP multi‑tenant video intercom system with the needed entrance, tenant, and concierge stations, as well as a mobile app.
Tenant stations provided residents a reliable method to receive calls from the concierge during the day when they were home in their apartment. The same tenant stations allowed residents to answer visitor calls from the entrance station during off hours.