THE SCENARIO:
A luxury condominium in a busy downtown area needed a way to control visitor access. The homeowner’s association (HOA) wanted the luxury aspect to extend into all elements of their building, including the visitor management system. A majority of the 750 residents were young professionals, so the system also needed to keep up with their on‑the‑go lifestyle.
The building had two primary entrances, but residents did not have a convenient way of verifying visitors before unlocking either one. Corridors from each entrance met in the lobby, where a concierge desk was located. Visitors did not have a simple way to reach the concierge for their calls to be forwarded to the proper tenants. If they called residents via phone, the door would still remain locked until someone could physically open it.
THE SOLUTION:
To maintain the luxury facet of their condominium high‑rise, the HOA chose a modern IP multi‑tenant video intercom for visitor screening. Including a mobile app, residents could safely identify visitors whether they were home or away.
Touchscreen entrance stations enhanced the building’s sophisticated and deluxe outward appearance. If the concierge on duty was reached, he could easily forward calls to residents via their apps. If residents were called, they could safely answer visitors directly from their mobile device and unlock the door on the spot.
