TECHNICAL KNOWLEDGE BASE
IXG Series Application Notes
IXG Series Application Notes
IXG Series Application Notes
Importing IX Series Configuration Files into IXG Support Tool
This guide covers how to import existing install files from IX Support Tool to the IXG Support Tool.
IXG App Operation Manual
This end-user focused app note goes over how to operate the IXG Intercom App.
Milestone™ XProtect® Integration in IXG Support Tool
This document explains how to integrate IX and IXG Series stations with Milestone’s™ XProtect® software.
Redeploying IX-SOFT to a New PC
These documents explain how to move IX-SOFT to a new PC. There are two versions, depending on if you are using IX Support Tool or IXG Support Tool.
Speed Dial Definitions for IX | IXG Series Answering Stations
This chart explains the functions of the different speed dial buttons available to IX | IXG Series answering stations, including the IX-MV7, IX-SOFT, and IXG-MK.
Wiring Diagram: Elevator Control with the IXGW-LC and ACS-ELV
These wiring diagrams shows how to wire the AC Series’ ACS-ELV Elevator Starter Kit and an IX | IXG Series IXGW-LC Lift Control Adaptor together. One example shows their outputs connecting to an input in parallel, and another shows how to connect the outputs on the IXGW-LC to the inputs… Read More
Comparing IX-MV7 and IXG-MK Features
The IX-MV7 and IXG-MK Answering Stations are very similar, but there are some key differences. This guide breaks down which features are unique to each station.
IXG Series Network Security Summary
This document goes over different ports and protocols used by IXG Series stations.
Replacing an IXGW-(T)GW Gateway
This app notes covers how to replace an existing IXGW-GW or IXGW-TGW Mobile App Gateway.
Input and Multi-Button Door Station Calling
This manual covers how to configure the inputs on a door station for input calling.
Transferring Calls to Mobile Apps in the Same Unit
This guide covers how to use call transfers to call a group of mobile apps in a unit after the call has gone to the master station.
SIF Signaling Using Legacy Door Stations
This app note describes how to use legacy IX-DA and IX-BA alongside the IXW-MA(A) IP adaptors as part of an IXG Series system.
Updating Station Firmware
This guide covers updating the firmware of IX | IXG Series stations with the IXG Support Tool.
IXG Series – Enabling Secondary Door Release on IX Series Stations Using IXG Mobile
This guide goes over how to enable the secondary door release slider on the IXG Mobile App when it’s communicating with an IX Series door station or IXG Series entrance station with two door release outputs. This lets IXG Mobile unlock two separate doors controlled by the same station.
Exporting and Importing System Configuration Files in IXG Support Tool
This guide covers the process for exporting system configurations from one PC running IXG Support Tool to another. Link: IXG Series – Exporting and Importing System Configuration Files… Read More
Option Relay Control in IXG Support Tool
This article goes over programming Option Relay Control in IXG Support Tool. This lets master and guard stations unlock a door using one of the station’s speed dial buttons.
No Door Release Slider on IXG Mobile
This guide covers situations where IXG Mobile receives calls from the door station, but the door release slider is missing.
Locating the System Configuration file
System Configuration files made by the IXG Support Tool are stored in the following directory: C:UsersPublicDocumentsAiphoneIXGSupportToolSystemData… Read More
External Signaling Configuration
This guide goes over how to configure external signaling with the IXG Series. It also covers using the IXW-MA and IXW-MAA IP relays.
IXG Series- Comparing the IXGW-LC and IXGW-LC-RY20
This article goes into the differences between these two lift control adaptors and when they should be used.
IXG Series – IXW-MA Flow Chart
This flow chart explains how the IXW-MA works with IX Series door stations or the IXG-DM7-HID(A) entrance panels to unlock a door. It breaks down the steps that occur between pushing the unlock button on an answering station through the final door release. For programming information, see this guide:… Read More
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