Genetec Archives

Products

Our Products

From IP intercoms to access control, we provide security solutions for every challenge.

IX | IXG Series IP Video Intercom

Emergency Towers & Solutions

GT Series Video Intercom

JO Series Video Intercom

AC Series Access Control

JP Series Video Intercom

JV Series Video Intercom

AiphoneCloud

Industries

Tailored intercom and access solutions for every industry’s needs.

Commercial Real Estate

Higher Education

Multi-Tenant Buildings

Healthcare

Corporate Campus

K-12 Schools

Multi-family

Resources

LATEST BLOG

Aiphone Transforms Global Security Communication with Genetec Security Center Integration

Resource Center

Explore how Aiphone solutions help solve security challenges.

Integrations

Explore integrations with leading security partners to build a seamless, multi-layered solution.

Knowledge Base

Access product documentation and technical specifications.

About Us

Discover our mission to connect and protect as a leader in intercom systems.

Sales

LATEST BLOG

A Guide to Choosing an Intercom System for Emergency Communication

Find your Sales Rep.

Connect with local sales experts across North America.

Where to Buy Aiphone

Get pricing and purchase information from distributors.

Distributors

Find authorized distributors and dealers.

Support

Technical Knowledge Base Library

Explore technical guides and resources to build and support reliable systems.

Technical Support

Find help with setup, troubleshooting, and tech support.

Warranty, Repairs & Returns

Explore warranty, repair, and return support.

Customer Service

Contact Customer Service for support

B2B Portal

Access your account anytime through our B2B Portal.

AiphoneCloud

Contact Us

Products

Back

See All Products

From IP intercoms to access control, we provide security solutions for every challenge.

IX | IXG Series IP Video Intercom

Emergency Towers & Solutions

GT Series Video Intercom

JO Series Video Intercom

AC Series Access Control

JP Series Video Intercom

JV Series Video Intercom

AiphoneCloud

Industries

Back

Tailored intercom and access solutions for every industry’s needs.

Commercial Real Estate

Higher Education

Multi-Tenant Buildings

Healthcare

Corporate Campus

K-12 Schools

Multi-family

Resources

Back

LATEST BLOG

Aiphone Transforms Global Security Communication with Genetec Security Center Integration

Resource Center

Explore how Aiphone solutions help solve security challenges.

Integrations

Explore integrations with leading security partners to build a seamless, multi-layered solution.

Knowledge Base

Access product documentation and technical specifications.

About Us

Discover our mission to connect and protect as a leader in intercom systems.

Sales

Back

LATEST BLOG

A Guide to Choosing an Intercom System for Emergency Communication

Find your Sales Rep.

Connect with local sales experts across North America.

Where to Buy Aiphone

Get pricing and purchase information from distributors.

Distributors

Find authorized distributors and dealers.

Support

Back

Technical Knowledge Base

Explore technical guides and resources to build and support reliable systems.

Technical Support

Find help with setup, troubleshooting, and tech support.

Warranty, Repairs & Returns

Explore warranty, repair, and return support.

Customer Service

Contact Customer Service for support

B2B Portal

Access your account anytime through our B2B Portal.

AiphoneCloud

Contact Us

TECHNICAL KNOWLEDGE BASE Genetec

Genetec

IX Series Network Requirements Summary

Streaming an IX Video Door Station to Genetec™ Security Center 5.4

See attached PDF.

General SIP Integration using the IX Series

See attached PDF.

General ONVIF and RTSP Registration

See attached PDF.

Transform Your Security Today

Connect with our local experts for product questions, demos, and assistance in designing your ideal security solution.

Contact Us

Recent Articles

Stay current with our latest technical resources. We update them regularly to support your evolving security needs.

Firmware & Software, IXG Series

IXG Support Tool 6.0.0.3 (Released 04/08/2025)

Firmware & Software, IX Series

IX Series Support Tool Ver. 11.0.0.2 (Released 10/1/2024)

AiphoneCloud, IXG Series, IXG Series Application Notes, Remote Management

Configuring an IXGW-TGW for Remote Management on a Network without DHCP

IXG Series Application Notes

Our Products

Industries

Aiphone Transforms Global Security Communication with Genetec Security Center Integration

Resource Center

Integrations

Knowledge Base

About Us

A Guide to Choosing an Intercom System for Emergency Communication

Find your Sales Rep.

Where to Buy Aiphone

Distributors

Technical Knowledge Base Library

Technical Support

Warranty, Repairs & Returns

Customer Service

B2B Portal

See All Products

Aiphone Transforms Global Security Communication with Genetec Security Center Integration

Resource Center

Integrations

Knowledge Base

About Us

A Guide to Choosing an Intercom System for Emergency Communication

Find your Sales Rep.

Where to Buy Aiphone

Distributors

Technical Knowledge Base

Technical Support

Warranty, Repairs & Returns

Customer Service

B2B Portal

Genetec

IX Series Network Requirements Summary

Streaming an IX Video Door Station to Genetec™ Security Center 5.4

General SIP Integration using the IX Series

General ONVIF and RTSP Registration

Transform Your Security Today

Recent Articles

IXG Support Tool 6.0.0.3 (Released 04/08/2025)

IX Series Support Tool Ver. 11.0.0.2 (Released 10/1/2024)

Configuring an IXGW-TGW for Remote Management on a Network without DHCP

IXGW-TGW Status Light Codes