IX-SOFT Error: “Internal Error”

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Summary

When IX-SOFT is launched the following error message displays and the software closes. 

 

Error Message

Internal Error: Please check with system administrator. 

 

Cause

Two possible causes:

  1. Missing Microsoft Visual C ++ Redistribution Package for Visual Studio 2017 or later.
  2. Missing Microsoft .NET Framework 4.6.2 or newer.

 

Solution

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