IS-SOFT “Capacity is full” Error

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Summary

“Capacity is full” error message when IS-SOFT receives an incoming call or attempts to manually call a video door station.

 

 

Solution

When an IS-IP Series door station calls into IS-SOFT, and the directory of recorded video and audio is beyond the limits of the max recording space, this error will occur.

 

Option 1

Change the directory where the recorded video and audio is saved.

 

 

Option 2

Increase the Max Recording Space.

 

 

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