Customer Service

Our Customer Service team members are available by phone on weekdays between 7:00am and 3:30pm (Pacific Time).

Customer Service

Our Customer Service team members are available by phone on weekdays between 7:00am and 3:30pm (Pacific Time).
Check Order Status (Direct Accounts Only)
For direct accounts, log in to our customer web portal to access important product and account information, like order status. Available 24/7.
Customer Web Portal
How to Get Pricing Information
We sell our products through distribution, with a handful of direct accounts, so we do not include pricing on our website. Find a distributor now.
Where to Buy Aiphone
Contact Us
Phone Numbers

Main Office: (425) 455-0510
Toll Free: (800) 692-0200

Email Customer Service
QuikSpec
Global Sales Network - For All Other Countries
Order Literature
The annual catalog and brochures are shipped within four business days of when your order was placed – at no cost to you.
Order Literature
See Warranty, Repair, & Return Details
Our products are unrivaled in design simplicity and reliability. We stand behind them before, during, and after a sale.
Warranties, Repairs, & Returns